All FAQs

Frequent Flyer packages are available on our Silva Bay, Decourcy and Maple Bay routes. Silva Bay: $1245.50 Decourcy: $1089.00 Maple Bay: $1616.60 This is a pre-paid package of 10 tickets, which translates to 10% off adult fare tickets. All tickets are transferrable and do not expire. While 25 lbs luggage limits still apply and excess luggage cannot be …

Yes! BASE RATE 0 – 3 lbs = $16.00 / Additional weight is $1.00 per pound. Total is subject to GST. Please note that all we will always do our best to accommodate cargo however it does fly standby. …

There is no cost associated with waitlisting. You will be asked for a credit card but not charged unless you actually travel. While we can never guarantee a seat if you are waitlisted, your chances are 0% if you do not which is why we always encourage passengers to waitlist. If we have enough passengers waitlisted we do have the option of adding ex …

Only one pet is allowed per flight unless there are multiple pets per passenger. Always call the office to ensure your pet can be accommodated. All pets will be weighed upon check-in. ACCOMPANIED PETS Pets 25 lbs and under will be included as part of your allowable 25 lbs of luggage per passenger. Dogs may sit on owner’s lap with a dog harness (eithe …

All flights are weather dependent. What affects us? Fog, snow and lots of wind. If we need to delay your flight due to weather we will notify you as soon as possible. We will delay until either we can go or we know that we will not be able to get the flight in before the end of the day. If your flight is cancelled due to weather you will not be cha …

VANCOUVER INTERNATIONAL AIRPORT (Floatplane Dock) There are three pay parking lots near our Vancouver terminal, one on Bell Irving Street, Lot 4769, and two on Cowley Crescent, Lots 4760 and 4761. All lots are operated by PayByPhone Parking mobile app & payment solution | PayByPhoneso. You will need to download their app in order to pay for park …